Frequently Asked Questions

Arogya Bachat Card is a healthcare membership program that gives you access to discounts of up to 40% at 200+ partner hospitals, clinics, labs, and pharmacies across India. It is not insurance — it is a membership that gives you pre-negotiated discounts.

Unlike insurance, there is no claim process, no waiting period, no premium hikes, and no rejection for pre-existing conditions. You simply show your membership card at any partner hospital and get the discount immediately.

No. Your membership is activated immediately after payment. You can use it at any partner hospital the same day.

Yes! There are absolutely no restrictions based on pre-existing conditions. Every member gets the same discounts regardless of their health history.

It can complement your insurance but should not replace it entirely. The card is ideal for OPD visits, lab tests, dental, and routine care that insurance typically doesn't cover.

We offer three plans — Silver (individual), Gold (family up to 4), and Platinum (family up to 6). Each plan has monthly and yearly pricing options.

Yes. You can upgrade or downgrade your plan at renewal time. Contact our support team to assist with plan changes.

Yes. We offer a 7-day no-questions-asked refund if you have not used the membership at any hospital.

Both options are available. Yearly membership gives you a 30% discount compared to paying monthly.

After successful payment, your digital membership card is generated instantly. You will receive it via email and can also access it from your dashboard at any time.

Silver covers 1 member, Gold covers up to 4 members, and Platinum covers up to 6 members under a single membership ID.

Simply show your digital membership card on your phone or the QR code from your dashboard. No physical card is needed.

You can always log in to your dashboard at arogyabachatcard.com to find your membership ID and QR code.

You will receive renewal reminders 30, 15, and 7 days before expiry via email and WhatsApp. You can renew directly from your dashboard.

We currently have 200+ partner hospitals, clinics, labs, and pharmacies across 5+ cities and are adding more every month.

Visit our Hospitals page and search by city or specialty. You can also call our helpline for assistance.

Contact our support team immediately. We will resolve the issue directly with the hospital on your behalf.

Discounts apply to the services specified in your plan (OPD, lab tests, IPD, etc.). The exact discount percentage may vary by hospital and service type.

Yes. All plans include pharmacy discounts at partner pharmacies. Show your membership ID to the pharmacist.

Absolutely. All payments are processed through Razorpay, which is PCI-DSS compliant and uses bank-level encryption for all transactions.

We accept UPI (Google Pay, PhonePe, Paytm), credit cards, debit cards, and net banking.

Yes. A detailed invoice is generated and sent to your registered email immediately after payment. It is also available for download from your dashboard.

We take data privacy very seriously. Your personal information is encrypted and never shared with third parties without your consent. Read our Privacy Policy for details.